Oleh: Dewi Sri Wulandari DosenTetap STIE Dewantara Abstract This research investigates about process of knowledge management and dimension of organizational is relating to knowledge management systems. This research is designed to analyze empirically, the effect of knowledge management systems to perceived service benefits, perceived service risks and […]
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Oleh : Yasnimar Ilyas, Dosen dpk pada STIE Dewantara Abstract In education sector, Total Quality Management is a philosophy about suistanable improvement, that is contribute a practice tool to each educational institution to cover needs, wills and hopes of consumer’s satisfaction. The main word which is involved with Total Quality […]